FAQ
Creating Better Outdoor Spaces
Through Smart Modular Design
Annais specializes in premium modular outdoor decking systems,
combining innovative design, durable materials, and effortless installation.
Product
What is your modular decking made of?
Our decking panels are made from premium WPC (Wood Plastic Composite) combined with a durable stainless steel frame, providing excellent strength, weather resistance, and long-term performance.
Can I install it myself?
Yes. Our modular decking system is designed for DIY installation. No professional installer or complicated tools are required.
Can it be installed on uneven ground?
Yes. The adjustable support feet allow the decking to be leveled on uneven surfaces such as concrete, grass, gravel, or existing patios.
How long does installation take?
Most residential projects can be completed in just a few hours, depending on the installation area.
Can the decking be removed and reused?
Yes. Thanks to the modular design, the panels can be disassembled and reinstalled whenever needed.
Why choose modular decking instead of traditional decking?
Modular decking installs faster, requires less labor, adapts to uneven ground, and offers a cleaner, more flexible solution with minimal maintenance.
Is it waterproof?
Yes. The decking is waterproof, moisture-resistant, and designed for outdoor environments.
Does it require maintenance?
Very little. Simply clean the surface with water or mild detergent when necessary.
Shipping
Which countries do you ship to?
We offer worldwide shipping.
How long does shipping take?
Production typically takes 7–15 days depending on the order quantity. Shipping time varies by destination and shipping method.
Can I track my order?
Yes. Tracking information will be provided once your order has been shipped.
Do you provide door-to-door delivery?
Door-to-door delivery may be available.
Orders
Can I order samples?
Yes. Sample orders are available to help you evaluate the product before placing a bulk order.
How can I contact your team?
You can contact us via email, WhatsApp, or the contact form on our website. We usually respond within one business day.