Warranty

Long-Lasting Performance You Can Trust

At Annais, we are committed to providing high-quality WPC composite decking systems designed for durability, stability, and long-term outdoor performance.

Our products are manufactured with carefully selected materials and tested to withstand everyday outdoor conditions, helping you create beautiful outdoor spaces that last.

Product Warranty

Annais provides warranty coverage for our WPC composite decking products against manufacturing defects under normal residential and commercial use.

Warranty Period

Product Series	Warranty
Classic Series	Up to 5 Years
Pro Series	10 Years
Elite Series	25 Years

Warranty Coverage

This warranty covers:

✓ Manufacturing defects in materials
✓ Structural failures under normal use
✓ Excessive cracking, splitting, or deterioration caused by product defects
✓ Significant performance issues related to material quality

Warranty Exclusions

This warranty does not cover:

Damage caused by improper installation
Damage caused by incorrect use or modification
Damage caused by extreme weather events, natural disasters, or accidents
Normal color fading caused by natural UV exposure
Surface scratches caused by furniture, sharp objects, or improper handling
Damage caused by insufficient maintenance
Installation on unsuitable surfaces or structures

Installation Requirements

To ensure warranty protection:

Products must be installed according to Annais installation guidelines.
The supporting structure and installation surface must meet proper requirements.
Adequate expansion gaps and drainage must be maintained.
Professional installation is recommended for large commercial projects.